Blog
Notes on communication, reputation and leadership
Plain, practical writing for doctors, founders, teams and students who want to be understood.
Latest
Recent articles
Founders & CXOs How to explain your vision so an investor actually gets it
A way to turn a big idea into a few sentences a listener can repeat.
Doctors & healthcare Moving from clinician to healthcare leader
The shift from being a good doctor to being recognised for leadership.
Doctors & healthcare Patient communication that builds trust
What patients notice in the first two minutes, and what they remember.
Teams & organisations Why patient satisfaction is a communication problem, not a clinical one
Where hospital experience breaks down between departments, and how to close the gaps.
Teams & organisations Difficult conversations at work: a five-step way in
A simple structure for the conversation you keep putting off.
Students & careers Communication skills employers actually want
What hiring managers say is missing, and how to build it before graduation.
Students & careers Interview communication: what to say, and what to hold back
Presenting your value clearly without over-claiming.
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Founders and CXOs
One-to-one executive coaching built around what you are trying to change.
Executive CoachingDoctors
A two-day exclusive intensive on patient communication and positioning.
Healthcare CoachingHospital teams
Three days from discovery to a plan the team owns.
Hospital WorkshopsColleges and students
A final-semester programme that builds communication that sticks.
College Workshops
Tell me what you are trying to change.
Say where you are and where you want to be, and we will work out whether coaching is the right next step.